January 2020

18 patients left us feedback


patients likely to recommend us


patients unlikely to recommend us

(0% didn't answer or gave a neutral response)

Spread of responses

  1. Online 0
  2. Paper 18
  3. App 0
  4. Other 0

How likely are you to recommend our GP Practice to friends and family if they need similar care or treatment?

  1. Extremely likely 14
  2. Likely 4
  3. Neither likely nor unlikely 0
  4. Unlikely 0
  5. Extremely unlikely 0
  6. Don't know 0
  7. Not answered 0

Can you tell us why you gave that response?

  • Excellent
  • Dr rhian Hinton is exceptionally good and caring. Receptionists are all very efficient. however the pharmacy and limited bookings (as in you have to be rung before an app) is poor.
  • Always had very good service. Drs have always been very pleasant,, professional and officious. all staff are pleasant.
  • When I see Dr Farrell he always understands me and gives very good service.
  • Consistent and reliable service, kind courteous staff, highly efficient.
  • We have always found the surgery to be run efficiently with caring staff, expert in all areas giving you their best advice.
  • Excellent service everywhere
  • The GP was kind and considerate, listened and advised - Dr Kamal
  • Dr Hinton has given us very caring treatment. The Lyndhurst Pharmacy however is totally inefficient.
  • Only just moved - selected on recommendation
  • Yes but the sign in the toilet makes it seem as if you actively discourage breastfeeding in plain sight. Please address!
  • Dr Fowler was fantastic. She listened to me, was matter of fact and really lovely. I know she is a locum but hope you keep her.
  • Helpful and friendly, good range of services
  • Always had excellent care from all at this surgery.
  • Very helpful receptionist, prepared a prescription for me within an hour.
  • Very friendly little practice. If my child needs to see a doctor asap they are always there for us.
  • Good, supportive GP Seen promptly Reception staff always on the ball and helpful