May 2025

14 patients left us feedback

93%

patients likely to recommend us

7%

patients unlikely to recommend us

(0% didn't answer or gave a neutral response)

Spread of responses

  1. Online 14
  2. Paper 0
  3. App 0
  4. Other 0

How likely are you to recommend our GP Practice to friends and family if they need similar care or treatment?

  1. Extremely likely 9
  2. Likely 4
  3. Neither likely nor unlikely 0
  4. Unlikely 1
  5. Extremely unlikely 0
  6. Don't know 0
  7. Not answered 0

Can you tell us why you gave that response?

  • Because all I was offered from the doctor was diflam and talking to pharmacist about cough medicine unfortunately I did tell the doctor about our money situation and unfortunately couldn’t afford to purchase either items we are living on food bank atm
  • Very helpful Receptionist
  • I had a relatively quick response and thorough explanations
  • Always feel doctors and staff have time for you
  • Always very ry helpful and supportive
  • Prompt response Timely and courteous interventions
  • Doctors are very good, service generally is very good, though I do not like Anima.
  • Doctor took extra time and effort to consider several things that my poor health lately could be pointing at. She did give instructions on what to do if I feel any worse or I don’t get better soon.
  • Unlike other local surgeries Lyndhurst will always give you an appointment when necessary. Very good telephone triage as well.
  • Professional and extremely helpful
  • The nurse who took my blood was very kind and patient (I’m not good with needles) and made it the smoothest and least stressful experience I’ve had.
  • Quick efficient care provided when needed. Friendly and helpful staff.
  • The online triage service gave me swift access to the services that I needed. My GP Dr Birch was understanding and very helpful. I feel very lucky to have Lyndhurst as my GP surgery.
  • Quick response - great Doctors; thorough, clear explanations and appropriate treatment and forward referrals.