April 2025

7 patients left us feedback

100%

patients likely to recommend us

0%

patients unlikely to recommend us

(0% didn't answer or gave a neutral response)

Spread of responses

  1. Online 7
  2. Paper 0
  3. App 0
  4. Other 0

How likely are you to recommend our GP Practice to friends and family if they need similar care or treatment?

  1. Extremely likely 6
  2. Likely 1
  3. Neither likely nor unlikely 0
  4. Unlikely 0
  5. Extremely unlikely 0
  6. Don't know 0
  7. Not answered 0

Can you tell us why you gave that response?

  • You can always get through to a receptionist which are very helpful and you can speak or see a doctor that day if it’s urgent which I find is excellent
  • Once I was able to see a doctor I had very good treatment. However, having been told to return if things didn’t return to normal it was disheartening to have to go through the whole Anima process again. Could there be a quicker form/process for follow up appointments?
  • Professional, caring, efficient and knowledgable doctors and reception staff. I feel lucky to be a patient at Lyndhurst Surgery, thank you.
  • I found Dr Higgins to be very caring and efficient. I felt she listened to me and my opinions and concerns and I felt reassured after our consultation
  • Very helpful and thorough
  • I’ve had no reason to complain or feel grumpy about any aspect of the care received from Lyndhurst surgery. Prompt attention to health issues and an ability to get appointments within a reasonable time are such a key aspect - please keep it up. Thank you
  • I have always been dealt with care and respect, from all at the surgery. Not happy with new Anima.