100%

patients likely to recommend us

0%

patients unlikely to recommend us

(0% didn't answer or gave a neutral response)

Spread of responses

Online 23
Paper 0
App 0
Other 0

How likely are you to recommend our GP Practice to friends and family if they need similar care or treatment?

Extremely likely 12
Likely 11
Neither likely nor unlikely 0
Unlikely 0
Extremely unlikely 0
Don't know 0
Not answered 0

Can you tell us why you gave that response?

Prompt excellent service
Used Anima explained problem , prompt response received and appt to see Dr made.So good and everything went so smoothly. Excellent health care as always from Lyndhurst practice and everyone so helpful. Thank you everyone
Excellent care received from the nurse
I feel they do what they are able to
Now I have got to grips with Anima it is easy to contact the surgery. I received a very prompt response and appointment. The doctor was very thorough and helpful. I felt I was listened to and cannot fault the consultation and ongoing care.
Consistently well looked after by knowledgeable, friendly and efficient doctors. The reception staff is always helpful and cheery. I feel lucky to be a patient at Lyndhurst Surgery. Thank you to all.
Prompt excellent service
Smaller practice with fairly quick turnaround. The
Receptive and reasoned response
Yes thank you I found the receptionists helpful as I wasn’t registered for Anima yet! I saw the Doctor to receive results from a recent X Ray examination. There was a 25 minute wait for the Doctor but understandable as I counted 17 patients (unheard of in recent years) in the waiting room. Impressed the surgery (Reception, Doctors and Nurses)was busy but coping well. Thank you Mr John Howell.
Very helpful doctor and I felt I was being lisened to
Because the service was good
Have had many good experiences with Lyndhurst surgery.
My appointment was easy to make, and the doctor was very helpful and thorough.
Really quick and efficient dealing with me. Thanks
I have always found the staff both admin and medical efficient ,caring and professional. The atmosphere in surgery is relaxed and I feel able to enquire if I need information
The Doctor was extremely helpful, understanding and friendly
Doctor was understanding, asked what I wanted from appointment and is following up
The Anima system is very easy to use, with an immediate response from Doctor Hinton. I had an appointment to see her two hours later. Dr Hinton was excellent! Very warm and welcoming. She listened to me and was compassionate, quick and efficient Cannot fault the service
The nurse I dealt with was very knowledgeable and efficient. I felt she really cared that I understood everything
they are very good and very helpful