November 2025

9 patients left us feedback

78%

patients likely to recommend us

0%

patients unlikely to recommend us

(22% didn't answer or gave a neutral response)

Spread of responses

  1. Online 9
  2. Paper 0
  3. App 0
  4. Other 0

How likely are you to recommend our GP Practice to friends and family if they need similar care or treatment?

  1. Extremely likely 6
  2. Likely 1
  3. Neither likely nor unlikely 0
  4. Unlikely 0
  5. Extremely unlikely 0
  6. Don't know 0
  7. Not answered 2

Can you tell us why you gave that response?

  • Always, friendly, understanding, and reassuring.
  • Always friendly and was seen by dr very quickly.
  • Pleased with the treatment and discussion with the Doctor
  • The doctors that I have seen, along with the nurses have been professional, efficient and approachable.
  • I was seen the same day after submitting my Anima form and was treated with great understanding!
  • I was unwell during my visit and I was extremely well looked after by your team of medical professionals.
  • I spoke over the phone with a lovely receptionist and was able to get a same-day, face-to-face appointment with Dr Cleland. She was very professional and thorough, and referred me for an ECG./further investigations. The senior nurse who performed the ECG was quick and professional as well. I received the care I needed, and the surgery itself is lovely—they really look after their patients. I’m very happy with the experience and the care I received.
  • Always very attentive and the doctor was very nice, professional and caring. The only issue I have with the surgery is the online booking system, it’s so user unfriendly and hard work.