Care Co-ordination HUB Administrator – Frome Medical Practice
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Care Co-ordination HUB Administrator (Fixed term to 31 July in the first instance)
Monday to Friday: 28 hours per week
Hourly rate: £9.30 to £10.30 depending on experience
Closing Date: 2nd November 2018
Interview Date: 13th November 2018
We are currently looking for a hardworking, reliable person with excellent attention to detail skills to join our innovative forward thinking team at Frome Medical Centre.
Essential Qualifications:
- Good standard of Education, A level standard desirable
- Experience using Word and Office as well as other computer based information systems
- Experience communicating with a range of people: face to face and on the telephone.
- Enthusiastic team player
- Ability to work well in a busy environment
Responsibilities will include:
- Liaising with Staff to arrange care for patients
- Working closely with Mendip Health Connectors to facilitate referral and support for patients and carers
- Taking calls from patients, relatives/carers, care homes and ambulance crews and arrange follow up via HUB team
- Signposting and dealing with patient queries prioritising and fast-tracking care needs as required
- Undertake evaluation of service delivery and seek regular feedback from patients and carers, collate, and report back to HUB care co-ordination nurses / Management
To apply, please complete the official Frome Medical Practice application form and email to: Somccg.frome.hr@nhs.net
Alternatively, you can mail your application to: Human Resources, Frome Medical Practice, Enos Way, Frome, Somerset BA11 2FH