Clinical Lead – Ferndale Medical Centre
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Cwm Taf Morgannwg University Health Board
JOB DESCRIPTION
JOB TITLE: Clinical Lead General Practitioner
CONTRACT TYPE: Permanent
REPORTS TO: Directorate Manager for Primary Care & Localities
BASE: Ferndale Medical Centre
HOURS OF WORK: Full time roll is 35 hours per week
SALARY: £100,709 pro rata
REPORTING ARRANGEMENTS
Professional accountability: Assistant Medical Director for Primary Care
Operationally accountable to: Head of Primary Care
Key Relationships: Practice Senior Management Team
Salaried GPs
Locum GPs
Cluster Lead GP
Head of Primary Care Primary Care Support Unit
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Objectives:
The successful applicant will provide clinical leadership of GP services within the practice working in conjunction with the Practice Manager and other salaried GPs to ensure the provision of high quality services for patients and to improve the efficiency and effectiveness of the practice. The current list size is stable at approximately 7,500, the practice has a dedicated Practice Manager, Practice Nurses and support staff covering 2 sites (Ferndale and Maerdy). Considerable headway has already been made in improving the practice environment and providing additional services for patients.
Job Purpose:
Delivery of and commitment to quality, patient outcome focused care; working closely with the Practice Manager to develop the practice team to deliver efficient, effective and value for money care and service delivery. The Clinical Lead GP will need to be prepared to work flexibly when required as commensurate with having a senior role. The Clinical Lead GP should perpetually be seeking to improve every aspect of clinical care within the practice. He/she will combine clinical work and, as well as having protected time for continuing professional development (1 session per week), will have dedicated time to take responsibility for governance and the development of the practice (1 session per week).
The Clinical Lead GP is an integral member of the practice’s senior management team and will participate in key decisions relating to the management and strategic direction of the practice within their cluster. To this end they will work closely with the cluster lead to ensure the practice is exemplary in their cluster engagement and driving forward the cluster agenda.
Key Accountabilities and Main Responsibilities
This list is intended to summarise the key responsibilities and is not intended to cover every task that may be required of the role:-
Clinical Care
To provide clinical care to patients, this will include consultation sessions, telephone triage, correspondence, results, medication reviews and prescription signing and other clinical administration, safeguarding lead, medicals, reports, home visits and surgery meetings.
To adhere to the highest personal and professional standards as set out by the GMC and to put individual patient care as your priority.
Operations
Working with the Practice Manager (and Primary Care Support Unit Manager) to support the development, delivery and review of the practice action plan.
Attend regular meetings with the Practice Manager to discuss over-arching Practice issues and service provision, ideally weekly.
Provide clinical leadership for the primary health care team in the delivery of clinical care and recruitment of clinical team members.
Offer support for referrals and be available to offer prescribing and clinical advice.
Clinical Leadership
To provide clinical leadership and support to the practice’s GPs and nurses.
Create a strong sense of working as a team, promoting multi-disciplinary team work and clinical excellence by motivating and developing each clinician individually and as part of a team.
To be a key team player and the ‘go to’ person for clinical issues at practice level for all including reception/admin team members.
Deliver regular clinical practice meetings ideally weekly, but at least monthly, with minutes and action points and support at general practice meetings.
Support the Practice Manager with clinical performance management issues.
To provide input with regard to development: clinical protocols/procedures, evidence based practice, medicines management, audit etc.
Maintains the best features of the practice whilst at the same time ensuring it reflects the values of the University Health Board. These are:
Patient centred and continuity of care
Exceptional care for all patients particularly those from deprived communities
The highest clinical quality and the best patient experience
Team working and collaboration
Nurturing talent and fostering innovation
At all times to behave as a professional clinician and act as ambassador for The Practice.
Governance and Risk Management
To act as the surgery’s clinical governance lead working closely with the Practice Manager.
Investigate and management of clinically significant events and clinical complaints. Ensure significant event reviews occur promptly. Ensure patient complaints are dealt with promptly and thoroughly, with investigations conducted as required, appropriate responses sent to the patient, and learning outcomes are shared with the practice team.
Promote an organisational culture committed to learning from complaints, incidents, audit, research and development.
Institute a program of clinical audit, considering any requirements specified by the existing Quality and Outcomes Framework (QoF) and the new Quality Assurance and Improvement Framework (QAIF).
Delegate the audits to members of the clinical team and ensuring the audits are carried out.
Ensure good quality, appropriate and cost effective prescribing is adhered to within the practice. Implement changes to prescribing or referral practice that are identified.
Ensure protocols and practices are in place to ensure adherence to the requirements of the QoF and QAIF throughout the year. Public health targets, such as cervical cytology, childhood immunisations, influenza immunisations, smoking cessation and local enhanced services, must be managed to optimise performance.
Ensure the practice has robust, up-to-date clinical protocols that safeguard the well-being of patients and address public health, prescribing and related NHS requirements. NICE guidance must be adhered to. The GP Lead will be responsible for ensuring all clinical staff members are fully cognisant of clinical protocols and that any such protocols are adhered to.
Chair regular safeguarding and palliative care meetings.
Share learning and best practice improvements with other managed practices in the Cwm Taf Morgannwg locality.
Attend locality cluster meetings.
Engagement with Patients, Internal and External Stakeholders
Initiate, develop and maintain excellent third party relationships with patient groups, local community health council and other stakeholders to grow, maintain and support service and performance delivery.
CPD and Development
Ensure on-going CPD to keep abreast of new clinical developments and maintain an appreciation of the commitments and requirements of the wider clinical workforce.
Promote a culture within the practice that encourages on-going education.
Develop CPD for the practice clinical team that is relevant and addresses the needs of the Practice and the local primary health care team.
Organise a programme of clinical meetings to promote educational development of clinical staff.
Strategic
The Clinical Lead GP will promote the development of the practice and shall work to implement additional services, examples of such services include but are not limited to minor surgery, contraceptive services, sexual health services and secondary care clinics along with:
Identify additional services that can be offered from the practice.
Engage with other clinical leads and practice managers within Cwm Taf Morgannwg UHB.
Engage with secondary care, other GPs and community services.
Represent the Practice at external meetings.
Attend Cluster meetings to optimise local integration opportunities and support the delivery of service and growth of surgery within the local health economy.
CWM TAF MORGANNWG UNIVERSITY HEALTH BOARD
PERSON SPECIFICATION
GP PRACTICE CLINICAL LEAD
Full GMC Registration with a licence to practise and entry on the GP Register
Certificate of Completion of Training (CCT) in General Practice/Certificate Confirming Eligibility for General Practice Registration (CEGPR), or equivalent
Included on a Medical Performers List eligible
Record of on-going CPD and learning
Academic excellence (prizes, merits, distinctions etc.)
MRCGP
EXPERIENCE
An experienced trainer, or have the desire to train, mentor and guide other GPs
Previous experience in a clinical leadership role
Previous experience in managing & supporting staff
SKILLS / KNOWLEDGE / ABILITY
Excellent people management and leadership skills with the ability to influence and negotiate
Proven ability to handle a busy and varied primary care caseload and respond flexibly to workload fluctuations
Ability to take independent clinical decisions when necessary and to seek advice from others as appropriate
Commitment to team approach and multi-disciplinary working
Effective counselling and communication skills
Demonstrable experience of clinical risk management and clinical governance
Commitment to participating and understanding of the management process
Good organisational and IT skills
Ability to develop and sustain relationships with a wide range of individuals and within groups
Understanding of the political agenda and drivers influencing primary care provision
Ability to work across organisations to deliver a common objective
PERSONAL QUALITIES
Motivated and efficient
Decisive, confident working style with the ability to cope with competing priorities
Commitment to learn and best practice
Person centred and committed to delivering high quality care
Open minded with a pragmatic, inclusive approach to problem solving
Ability to deal with conflict and challenging behaviours in a measured and constructive manner
OTHER REQUIREMENTS
Eligible to work in the UK
Satisfactory Health Clearance
Satisfactory Disclosure Check
