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Adult Mental Health Care coordinator – Tone Valley PCN

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Adult Mental Health Care Co-ordinator

We have a new opportunity for a tenacious individual to become our first Adult Mental Health care co-ordinator to play an important role within a PCN to proactively identify and work with people to provide coordination and navigation of care and support across health and care services. They work closely with GPs and practice teams to manage a caseload of patients, acting as a central point of contact to ensure appropriate support is made available to them and their carers; supporting them to understand and manage their condition and ensuring their changing needs are addressed.

This is achieved by bringing together all the information about a person’s identified care and support needs in relation to their mental health and exploring options to meet these within a single personalised care and support plan, based on what matters to the person. Care coordinators, review patients’ needs and help them access the services and support they require to understand and manage their own health and wellbeing, referring to social prescribing link workers, health and wellbeing coaches, voluntary sector services, mental health services and other professionals where appropriate.

Main duties of the job

Key Tasks

1. Enable access to personalised care and support

a. Take referrals for individuals or proactively identify people who could benefit from support through care coordination;

b. Have a positive, empathetic and responsive conversation with the person and their family and carer(s) about their needs;

c. Support people to develop and implement personalised care and support plans;

d. Review and update personalised care and support plans at regular intervals;

e. Ensure personalised care and support plans are communicated to the GP and any other professionals involved in the person’s care and uploaded to the relevant online care records, with activity recorded using the relevant SNOMED codes;

f. Where a personal health budget is an option, to work with the person and the local CCG team to provide advice and support as appropriate.

For more information please read the attachment. If you wish to apply or have any queries please contact  kathryn.kyle@nhs.net

Attachment for this job advert

Tone Valley PCN Adult MH CareCo- ordinator Job Description.docx