Emergency Care Practitioner – CLICK PCN
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Main Purpose of the Job
The Emergency Care Practitioner is an important member of the CLICK Primary Care Network (PCN) which aims to support primary care by assisting on the day to day demands of patients.
The Emergency Care Practitioner will be responsible for supporting the Network to deliver appropriate management, treatment and advice to patients. This role is based in the Somerset town of Ilminster but may require travel across the CLICK area as necessary.
The post holder:
Must be able to clearly demonstrate specialist knowledge and skills at an advanced level
Will practice autonomously and within a defined multidisciplinary team in accordance with local guidelines and protocols
Provide initial history taking clinical assessment, diagnosis, treatment and evaluation of care
Demonstrate critical thinking in the decision-making process
Deliver a professional approach to the provision of high-quality care
Advanced Clinical Skills:
Making professionally autonomous decisions, for which you will be accountable
Clinically triage, assess, examine, diagnose, plan and evaluate treatment / interventions and care for patients presenting with an undifferentiated diagnosis within their own home.
Screen patients for disease risk factors and early signs of illness
Develop with the patient an ongoing nursing care plan for health, with an emphasis on health education and preventative measure.
Independently prescribe and review medications within the practitioner’s competency and scope of practice for therapeutic effectiveness, appropriate to patients needs and in accordance with evidence based practice
Perform advanced therapeutic interventions with a competency framework
Effectively lead and monitor the delivery of care to ensure the individual needs of individual and groups of patients are met.
Provide information to patients, relatives and carers regarding the treatment options assessments, investigations and follow up, acting as an expert resource for the care of patients with medical conditions.
Provide written communication in the form of care management plans ensuring high quality of care and appropriate resources to meet individual patient needs.
Promote and lead the development, implementation and review of the service standards
Have a supportive role in helping people to manage and live with their illness
Order necessary investigations, and providing treatment and care both individually, as part of a team, and through referral to other agencies
Promote evidence based clinical practice and be responsible for continuous performance improvement within the Network’s service
Utilise clinical experience of working in an primary care environment and be competent in the associated skills required.
Having the authority to admit or refer patients to other health care providers as appropriate
Management and Leadership:
Effectively lead and self-motivate in the provision of care and future service development
Develop the role to support advances in practice and competency to meet the needs of the patient group
Work collaboratively with other health care professionals including front door services to ensure effective patient flow to meet quality, safety and organisation agendas
Establish collaborative links and working relationships with all General Practitioners across the Network. CCG’s and the wider multi-professional teams to achieve an integrated, co-ordinated, and comprehensive service for health conditions within the CLICK Network
Ensure smooth dissemination and exchange of information through effective communication with the CLICK Network
Ensure clinical governance encompasses quality improvement that focuses on the fundamentals of care
Listen and respond appropriately to consumer feedback in conjunction with Patient Advice Liaison Services {PALS}
Manage complaints effectively as per practice policy
Work within relevant codes of conduct
Collaborate with colleagues to create a supportive, dynamic, smooth flowing working environment
Service Development:
Demonstrate a clear, up to date knowledge and understanding of national, and local objectives, priorities and demands, in particular the need to reduce length of stay in hospital and support proactive patient flow
Work with the Network to evaluate patients and carers experience of the service provision, make recommendations and implement actions to improve services
Liaise with clinical team to identify areas of change in practice and ensure these are achieved
Take a lead role in the development of the service in collaboration with appropriate members of the Network, external services and regional and national work streams
Demonstrate effective leadership through self-motivation within a changing environment
Develop protocols and competencies to reflect service development
Actively participate in the delivery of nurse led clinical interventions
Contribute to the on-going development of the service
Personal Development
Develop own professional practice through appraisal, and professional development plan, taking responsibility for own learning, reflection and PREP requirements
Prepared to undertaking the ARRS Roadmap for First Contact Practitioners
Participate in formal and informal teaching programmes to enhance the care of patients with medical conditions
Facilitate innovations in practice and explore new ways of working
Remain up to date with changing practice/research and maximize the use of all training, educational and IT facilities
Flexibility
This job description is not intended to be exhaustive and it is likely that duties may be altered from time to time in the light of changing circumstances, in discussion with the post holder. This role profile is intended to provide a broad outline of the main responsibilities only. The post holder will need to be flexible in developing the role with initial and on-going discussions with the designated manager.
Supplementary Information
This job description should be read alongside the Supplementary Information provided on NHS Jobs for applicants and alongside the Employee Handbook for current staff members.
