Administrator – Llandaff North Medical Centre
Views: 668
The Practice is looking to recruit an administrator to our well-organised and supportive practice team. We are a GP training practice with three trainers.
Llandaff North Medical Centre is a long established practice with a stable list size of 6500. We are active within the cluster, LMC and AWMSG. We value a supportive working environment and the clinical team meet daily over coffee, as well as more formally at regular practice clinical meetings.
Key features are:
- Currently 7 GPs (4 Partners, 3 salaried)
- GP training practice with regular registrars in rotation
- Skilled nursing team (2 practice nurses including minor illness, 1 HCA)
- Cluster Pharmacist
- LHB provided Mental Health Nurse and 1st contact Physio
- High achievers of QaiF, enhanced services and prescribing indicators.
- Daily and monthly MDT meetings
- Clinical system - Vision/Docman
- Single site. Modern purpose built surgery, ideally situated with easy access to the city centre and the M4 corridor.
- Cardiff West cluster
The successful candidate will be dedicated, innovative and committed to providing a high standard of customer service.
DUTIES AND RESPONSIBILITIES
Processing of incoming mail from NHS registrations
Processing of referrals.
Coding of clinical data on behalf of clinicians
Processing of patient recalls
Creating and running computer searches
Co-ordinating and implementing IT related initiatives
To instigate remedial action if any computer failures found.
Telephone answering – to be courteous and helpful
To ensure any queries are passed to the appropriate member of staff, or doctor.
Filing – records, letters, test results etc.
To ensure records, etc. required by the GPs and nurses are made available in a timely manner
Use of computerised medical system: making appointments, checking: results, registration details, pathology information, medical information, prescribing information. Specific training will be given to staff with responsibility for entering data e.g. registrations etc.
Liaison with other professional colleagues e.g. District Nurses, Health Visitors, Ambulance Service, Hospitals, Midwives and to pass and receive accurate information regarding patients.
Message handling: ensure that accurate messages are taken and passed to appropriate person for action. Receptionist must ensure that any outstanding queries must be passed for action before going off duty.
To maintain confidentiality in respect of any information obtained by design or accident whether in connection with a patient or the practice.
To be flexible and to provide cover for absent colleagues when required.
Adhere to Health and Safety procedures as set out by the Practice.
Undertake any other reasonable miscellaneous duties as requested by the Practice Manager, Deputy Practice Manager, or Doctors.
Training – full training will be given in the practice and attendance at relevant and interesting external courses will be offered. Attendance at training courses is expected, even when outside normal working rotas.
Staff meetings – attending staff meetings when required.
To be aware of and to follow practice protocols and procedures at all times.
Anticipated working days: Monday-Friday
Salary: £negotiable
Advert end date: 24.07.2023
Interviews: tbd
Start date: As soon as possible
Please contact the Practice Manager for an informal discussion.
Covering letter and CV in writing or by email should be sent to:
Leanne Kiddie
Practice Manager
Llandaff North Medical Centre
99 Station Road
Cardiff
CF14 2FD
Email: Leanne.Kiddie@wales.nhs.uk
Telephone: 029 20567822
