PCN Manager – Deal and Sandwich PCN
Views: 550
Please apply at https://www.jobs.nhs.uk/candidate/jobadvert/A1480-23-0002
Job Summary
The post holder will work flexibly to support the PCN Clinical Director(s) and the PCN practices to create a fully-functioning and continually developing Primary Care Network. You will have overall responsibility for the management of the network and will provide both operational, strategic and personnel management across the PCN; working closely with the PCN Clinical Director(s) and the PCN leadership team to achieve success. You will work to develop the PCN strategic plan and provide project management support to deliver services in line with the PCN Network Contract DES and the PCN’s priorities.
The PCN Manager will provide line management to all PCN employed staff to ensure they are supported and co-ordinated within the PCN. This duty will include line management to clinical and non-clinical staff, however clinical supervision will be provided by an appropriate registered healthcare professional.
You will take responsibility for the financial management of the PCN finances and work to support the collection of data and information to ensure budget monitoring, reconciliation of payments and provide assurance to the network and/or commissioners relating to PCN spending.
You will strive to develop strong working relationships with a wide range of healthcare partners and stakeholders. You will represent the PCN in a variety of forums and deputise for the Clinical Director(s) as required. The duties and areas of responsibility may vary depending on the needs and priorities of the PCN. Some of the expected duties are set out below but these will change or become focused should the need arise:
PCN Management
· Work with and support the PCN Clinical Director(s) to develop and deliver the PCN strategic plans and performance requirements.
· Support the development of strategies to progress the overall development of the PCN.
· Oversee the management and delivery of the PCN DES requirements, including supporting the PCN and its member practices to formulate project and delivery plans in relation to meeting the DES specification.
· Working with member practices to identify areas of common concern or potential for collaborative working to improve the resilience of general practice.
· Process finance payments, invoices, reconciliation and monthly finance reports
· Be the first point of contact for Practice Managers and commissioners in regards to PCN operations.
· Work closely with Network practices to develop an understanding of their different demographics and population health needs.
· Assist in the co-ordination of various PCN meetings, including setting dates, drawing up agendas, minute taking and communicating decisions and actions to the wider PCN.
· Design innovative services that meet local need and provide project management to support project progress.
· Support in the writing of business cases and bids on behalf of the network.
· Seek out examples of good practice and innovation from other areas and present to the PCN as required.
· Deliver operational work-streams as per local and national requirements, with support from the PCN and Practice Managers.
· Develop an understanding of the Additional Roles Reimbursement Scheme (ARRS) funded roles and work with the PCN on the planning and deployment of these roles.
· Implement, monitor and report on PCN contracts and services, including project progression and management of risks.
· Manage and monitor contractual requirements on behalf of the PCN.
· Develop relationships with key partners and stakeholders, exploring opportunities for collaborative and partnership working.
· Liaise with key partners in the development and monitoring of integrated services and projects.
· Co-ordinate resources in order to formulate, mobilise and ensure the ongoing implementation of plans.
· Manage the planning and reporting of services across the PCN in a cohesive way, ensuring all benefits and efficiencies are identified and realised.
Collaborative Working
The PCN is focused on building relationships with other local health and social care providers and the PCN Manager will:
· Recognise the roles of other colleagues within the PCN and in other organisations and their role in patient care.
· Demonstrate use of appropriate communication to gain the co-operation of relevant stakeholders (including patients, senior and peer colleagues, and other professionals, other NHS/private organisations e.g. ICBs).
· Demonstrate ability to work as a member of a team.
· Recognise personal limitations and refer to more appropriate colleague(s) when necessary.
· Actively work toward developing and maintaining effective working relationships both within and outside the practice, PCN and locality.
· Foster and maintain strong links with all services across locality.
· Explore the potential for collaborative working and take opportunities to initiate and sustain such relationships.
· Demonstrate ability to integrate general practice with community and hospital teams.
· Liaise with other stakeholders as needed for the collective benefit of patients.
HR Management
· To provide line management to PCN employed staff, to ensure that they are embedded in the PCN and co-ordinated across the PCN practices.
· Support in the design of rotas for PCN employed staff.
· Conduct appraisals and performance management of PCN staff.
· Dispute and grievance resolution.
· Oversee the recruitment processes for new PCN staff, from advert to appointment.
· Design and create job descriptions, person specifications, interview templates and inductions for new PCN staff.
Financial Management
· Lead on the PCN finances, including budgeting and monitoring processes to maintain the short and long-term financial management of the network.
· Work with the nominated payee to monitor income and expenditure; and ensure appropriate and timely payments to practices, staff and partners as required.
· Prepare and present financial reports, monitoring information and reporting to the PCN as required.
· Keeping track of committed funds and budgets and supporting the development of bids for new money and funding streams as they become available to the PCN.
IT and Data Management
· Ensure the PCN’s compliance with the GDPR and FOI along with other relevant legislation and professional information management standards such as GMC/BMA and LMC guidance.
Personal Management
· Recognise and work within own competence.
· Prioritise, organise and manage own workload in a manner that maintains and promotes quality.
· Demonstrate understanding of the implications of national priorities for the PCN.
· Keep abreast of the PCN Network Contract DES requirements and associated service specifications.
· Bring to attention of the Clinical Director(s) any clinical incidents, and participate as required in any investigation and learning exercises.
· Bring to attention of the Clinical Director(s) any formal complaints, and participate as required in any investigation and subsequent learning exercise.
· Undertake complimentary training and development appropriate to role.
