Medical Adminstrator – Radyr Medical Centre
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Job Overview
An exciting opportunity has arisen for a NEW Band 3 Medical Administrator, 37.5 hrs per week at the medical practice. We require a motivated and enthusiastic Medical Administrator, to join this well-established medical practice. We are a teaching and training practice with six GP partners and an increasing list size of approximately 10,800.
Our administration team provides a friendly professional service to patients, visitors and staff. Our values and behaviours are at the heart of everything we do, and the Practices values and behaviours drive a culture of openness and candour, where staff are listened to and where patients come first.
The post holder will support the Practice by undertaking a range of administrative tasks in relation to the day-to-day running of the practice’s office area. The post holder will be first point of contact for staff, patients and other health professional. The successful candidate should be confident able to work under pressure and have the ability to communicate with staff all levels to ensure seamless care to patients.
Applicants should be able to demonstrate strong interpersonal and communication skills. Excellent IT and organisational skills are also vital to this position. Knowledge of a GP practice software package would be an advantage. Applicants should also be able to priorities workloads in order to meet deadlines with a customer focused approach.
Main duties of the role
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies. Carry out the duties described in a courteous and helpful manner and in the best interest of the practice and its patients.
To ensure that information is accurately entered on the system and that all activities are carried out in the best interest of the practice and it patients.
At all times to recognise the need for confidentiality when dealing with the medical records for our patients.
