Administrative Assistant – Woolpit Health Centre
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Vacancy – Administrative Assistant
Hours of work: c.25 hours per week
Salary: Competitive salary offered / depending on experience
Closing date: 19th October 2018, at midday
Interview date: 31st October 2018
Main Purpose of Job
An opportunity has arisen to join our administration team.
The successful applicant will be part of a busy administration team and has a key role working closely with all staff (clinical and non-clinical) across the Health Centre.
The post holder will provide general administrative and clerical support to staff as directed; undertaking a variety of tasks to assist the day to day running of the Health Centre, along with innovative / strategic projects. The post holder will work with internal and external stakeholders and be responsible for following up tasks methodically, courteously and in a timely manner.
This role will be pivotal in ensuring the needs of the business are met and that the Health Centre operates safely and efficiently.
Duties of the successful applicant will include (this list is not exhaustive)
- Checking the practice’s generic email each day, transferring clinical records and allocating to workflow for review by doctors
- Processing patient notes
- Responding to external requests for information (from e.g. insurance companies, solicitors; coping notes for third parties
- Processing, coding and summarising patient notes
- In-putting patient information and data
- Running searches on the patient data system; assisting with audits and ensuring safety and governance regulations are adhered to
- Liaising with external agencies (e.g. hospitals) to check status of referrals
- Resolving low level IT issues and maintaining Health Centre equipment
- Ordering supplies (clinical and non-clinical)
- Preparing invoices
- Assisting with staff communications
- Undertake any other administrative / clerical task as reasonably delegated to by doctors or management
- Download results for dissemination to GPs
- Send out routine recall / appointment letters
Key skills and personal characteristics
- Excellent inter-personal skills and ability to work within a team-based environment
- Able to work with a great degree of flexibility and adaptability
- Self-motivating and able act on own initiative
- Excellent written and verbal communication skills
- Accurate and methodical
It is essential applicants meet the following criteria
- Proficient in the use of IT; Microsoft office suite packages (including word, excel and powerpoint), internet and email, data operating systems
- Previous experience of database administration
- Consistently undertakes work that is accurate and detail oriented
- Experience of handling confidential information
- Ability to co-ordinate tasks
- Strong organisation and problem solving skills
- Proven ability to provide excellent customer service (internal and external)
It is desirable applicants meet the following criteria
Working knowledge of EMIS web
Additional hours:
Flexibility to work extra sessions for holiday and sickness as required
Please submit your application with a CV via the NHS jobs website at https://www.jobs.nhs.uk .
The reference number for this vacancy is J-180-A-18-247535
Please ensure your application details how you meet the essential and desirable criteria.
For more information / an informal conversation, please contact Emma Bloom Practice Manager
Email: e.bloom@nhs.net
Tel: 01359 240298
Or Louise Cann
Email: louise.cann1@nhs.net
Tel: 01359 240298
