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Receptionist – St Thomas Medical Group , The Student Health Centre based at Exeter University

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Hours: 2 x Part- time Vacancies

Due to the retirement of a member of staff and increase in patient numbers, we currently have two part time vacancies for Reception Team Members based at the Student Health Centre (Term Time), Then out of Term Time providing cover at our St Thomas and Exwick Health Centres

 

Hours of work:- 23.5 (Both vacancies)

 

Hours for vacancy 1 :-

Monday 8.30am -5.00pm

Tuesday 8.30am -6.00pm

Friday 8.30am – 5.00pm

 

Hours for vacancy 2:-

Monday 8.30am -5.00pm

Wednesday 8.30am -5.00pm

Friday 8.30am – 6.00pm

 

Rate of pay:- £8.42 per hour rising to £8.58 after probationary period

 

This is a busy and varied post needing excellent communication skills, ability to work under pressure and the confidence to interact with patients and clinical staff. The successful candidate will need to possess excellent communication and listening skills and the ability to prioritise work. Dealing with patients, medical information, a strict understanding of patient confidentiality is an essential part of the role.

 

Duties to include:-

  • Covering of the Reception Desk and dealing with the general public
  • Monitoring of email accounts received from patients and clinicians
  • Answering of telephone queries and calling out to patients
  • Working as part of a team to provide admin support to all clinicians and other members of staff
  • Handling requests for information from outside agencies.
  • Attention to detail.

From time to time you may be required to work from other surgeries within the St Thomas Medical Group.

Please contact Naomi Gruitt if you have any questions stthomas@nhs.net by the closing date of Friday 24th May 2019