Project Manager – Pennine GP Alliance
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Project Manager
Pennine GP Alliance
Job summary
Following the exponential demand for our members services, we are seeking to appoint a Project Manager, this is a crucial role to enable us to deliver on our commitments and continue to develop and thrive as an organisation and support our member practices and the 5 Primary Care Networks (PCNs) they form to continue to build on existing primary care services and enable greater provision of proactive, personalised, coordinated and more integrated health and social care for people close to home.
Main duties of the job
You will undertake project implementation, board facilitation and assurance via the maintenance of project plans, risk logs, actions and decisions trackers, timely report writing, focus group co-ordination and delivery, event organisation and facilitation, general management and back-office functions, engagement, information sharing and coordination across the 21 GP practices that make up the PGPA and with our partner organisations and customers.
You will need to be methodical, organised with attention to detail. Have a flexible and practical approach and be a self-motivated self-starter. Although managed by the Director of Strategy & Development you will frequently be working unsupervised and using your own initiative, whilst also needing to be a team player.
Offering a hybrid of office and home working, we aim to achieve a work-life balance through this agile approach. We are able to offer this role from 37.5 hours per week and can be flexible in order to attract the right candidate. The role is offered on a permanent basis.
About us
Formed in 2014, Pennine GP Alliance Ltd (PGPA) is a membership organisation made up of all the practices of Calderdale, who form 5 Primary Care Networks (PCNs), serving over 222,000 registered patients. PGPA enables the voice of our members to be heard in strategic meetings ensuring that the needs of primary care are considered in all decisions. In this way, practices in PGPA are placed in a stronger commercial position to continue the delivery of sustainable high-quality services for patients. This is reinforced through the central role taken by PGPA to achieve sustainable and efficient service delivery, aligned to Calderdales wider transformation programmes, including Care Closer to Home and Calderdale Cares.
We are led by a board of 5 elected clinical directors, 1 chair and 2 non-voting directors, who ensure that we do not lose sight of our vision, mission and values, and are supported by a core operational team who support each other and work hard to achieve results.
PLEASE NOTE THAT PREVIOUS APPLICANTS NEED NOT APPLY.
Job description
Job responsibilities
Working under the management of the Director of Strategy & Development, you will have the following key responsibilities: -
To lead on the implementation of specific projects and pieces of work
To ensure the appropriate facilitation and administration of PGPA Board and meetings and provide Board assurance by maintenance of project/work plans, risk log(s), actions and decisions trackers(s).
To maintain an overview of all contractual reporting requirements and ensure that they are met
To act as the central contact point for PGPA Practice Members and partner organisations, promptly responding to requests for advice, information and support and escalating as appropriate
To oversee the dissemination of information and updates from the PGPA team to the PGPA Members and partner organisations.
To represent PGPA at various meetings and events.
To collate and manage statistical information on behalf of PGPA.
To oversee the organisation and facilitation of focus groups and workshops and events on behalf of PGPA
To provide and receive exceptionally complex, detailed and often sensitive information in a confidential and professional manner.
To use a high level of interpersonal and communication skills to deliver information in what can sometimes be extremely emotive situations.
Supports human resources processes by administering tests, scheduling appointments, maintaining records and information.
Substantiates applicants skills by administering and scoring tests.
Schedules examinations by coordinating appointments.
Scheduling interviews and in some cases conducting interviews as part of the interviewing panel.
Welcomes new employees to the organisation by conducting/arranging inductions.
Line management of staff
Collects and provides payroll information
Submit workforce data reports for PCN staff employed through PGPA by assembling, preparing, and analysing data
Maintains employee information by entering and updating employment and status-change data.
To provide general office management and support
To work flexibly in line with the needs of service, including some occasional early morning or evening work
You will work as part of a team but will also frequently work unsupervised and using your own autonomy
This role profile is not exhaustive and you may be directed to complete other tasks according to the skills and requirements for individual roles. These duties will always be reasonable and deemed within the expectations of your position.
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients, their carers, practice or staff information. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, or the member practices may only be divulged to authorised persons in accordance with PGPA policies and procedures relating to confidentiality and the protection of personal and sensitive data, or under the guidance of your manager.
Person Specification
Qualifications
Essential
- Project or Programme Management qualification or significant demonstrable experience in managing complex projects using a robust methodology.
Skills and abilities
Essential
- Evidence of designing, implementing and maintaining office document control systems.
- Evidence of compiling and producing high quality professional written reports and business cases.
- Ability to negotiate with staff/other partners and motivate stakeholders to deliver service improvement.
- Excellent analytical and problem-solving skills with ability to analyse interpret and resolve issues.
- Has a logical and analytical approach when designing a new solution.
- Ability to plan multiple concurrent activities, manage project teams, allocate and prioritise resources and meet objectives.
- Confident communicator, able to establish relationships with staff at all levels and to work with external stakeholders.
- Ability to convey new requirements, which may contain complex information to both technical and non-technical staff/ partners/stakeholders including presentations to large groups.
- Strong administrative and planning skills, able to plan effectively against deadlines in order to produce timely outputs and deliverables.
- Skills in taking minutes of meetings, strong report writing and document presentation skills (eg producing professional reports and documents)
- Able to use practice systems such as SystmOne and EMIS.
- Ability to deal with confidential issues in a professional and sensitive manner.
- Ability to perform and deliver under pressure.
- Ability to work as part of a team or alone
- Demonstrates a positive attitude and integrity
- Able to make a connection between their work and the benefit to patients and the public
- Ability to travel must be able to visit locations across the organisation.
Experience
Essential
- Proven work record of consistently achieving high standards and delivering objectives and priorities.
- Experience of hands-on delivery and management of complex full lifecycle projects, ideally within the NHS or a public sector organisation.
- Experience of working with staff to implement service improvements.
- Experience of working in primary care
- Experience of using QI methodologies, e.g. analysis Time in Motion, process mapping, 5 whys, PDSA cycles etc
- Experience in leading a team.
Desirable
- Experience of co-ordinating and supporting to deliver focus groups
- NHS Operational Experience
- Practice Management Experience
- Experience of organising and facilitating events for large numbers of people
Knowledge
Essential
- Comprehensive knowledge and experience of all Microsoft Office packages
Desirable
- Understanding of the NHS Long Term Plan and how this might impact primary care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Pennine GP Alliance
Address
C/O Spring Hall Medical Practice
173c Spring Hall Lane
Halifax
HX1 4JG
Click this link to apply for the PM job Job Advert (jobs.nhs.uk)
Employer's website
https://penninegpa.co.uk/ (Opens in a new tab)
