Patient Service Advisor - Admin – Rydings Hall Surgery
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Patient Services Advisor – Admin 31.5 hrs per week
We are looking for someone with excellent customer service and data skills to add to our patient services team. Processing paper and electronic correspondence using coding as per protocols is a big part of the role along with task management from clinicians and other service providers on a daily basis. Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
We are a medium sized practice with around 8,150 patients to look after across a wide area. We are very fortunate to have a lovely building to work in and a great team who all work very hard to provide the best possible service to our patients. We are a small friendly team of 18 staff & 4 GP Partners. Our patient list size is around 8200 with a diverse population. We are a GP training and teaching practice and have a strong educational culture.
We are part of Lower Valley PCN and have many additional services such as physio, podiatry etc that is offered to all pts of the PCN. The role is 31.5 hours per week worked over 5 days, hours to be agreed with successful candidate. Salary based on experience and NHS Pension
Closing date for applications is 20th Sep 2022, please send a CV to Karen Auty (karen.auty2@nhs.net) and Sharon Walsh (Sharon.walsh3@nhs.net), we look forward to receiving your application.
