Business Manager – The Croft Medical Centre
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The Croft Medical Centre is located on the edge of the City in the leafy suburbs of Oadby in the south east of Leicester with good amenities and schools. We provide care to a diverse population and believe in putting patient experience and patient care at the heart of our organisation.
We are a well-established, dynamic, forward thinking, training GP practice currently providing care for 8597 patients. We are looking to recruit a Business Manager to work alongside our team to continue to deliver high quality primary care to our patients.
We are a training practice with a long-established record of training GP Specialty Trainees, FY2 doctors and Medical Students. As GP partners, we are energetic and willing to adapt to a rapidly changing NHS environment and we are looking for a Business Manager who shares our enthusiasm and vision.
The partnership currently consists of four partners, supported by a clinical team of two Salaried GPs, a Practice Nursing Team and an HCA/ Phlebotomist.
We also have a proactive and supportive Patient Participation Group, who represents the interests of our patient population.
We are part of a successful high achieving PCN team with well-established ARRS roles. At our last CQC inspection (2015) ) we were rated as ‘Good’ with high QOF Achievement.
Priorities for the incoming Business Manager will include but not be limited to:
- Financial Management and Strategic Development of the business
- Improving the patient experience including a focus on access
- Management of practice staff and ensuring a happy, balanced, stable workforce
- Continuing to develop overall compliance with CQC
- Liaison with local bodies such as PCN/ICB/Secondary Care/LMC and local confederation
Salary will be dependent on experience.
The successful candidate will be responsible for the following aspects of the business.
- § Strategic development and financial planning of the practice
- § Overall management of day-to-day finances
- § Liaison with practice accountants
- § Representing the practice at local and regional level
- § HR management
- § Overall management of practice staff ensuring a cohesive, stable and well-motivated workforce
- § Maximising income streams and ensuring cost efficiencies for the practice to ensure long term financial stability
- § Overall responsibility for CQC compliance
- § Overall responsibility for the patient experience, including management of complaints
- § Liaison with the local Patient Participation Group
- § Liaison and involvement with the local PCN
- § Ensuring opportunities for the development of the practice are maximised.
Person Specification
Essential
- Proven track record of managing an organisation and its staff
- Proven track record of financial management
- Excellent written and oral communication
- Proficient in the use of IT systems such as Microsoft Office
- Understanding of Primary Care
- Educated to degree level
Desirable
- General Practice experience
- AMSPAR Practice Manager qualification
- Understanding of SystmOne consulting system
- Understanding of Primary Care funding streams
Job description attached and for further information/informal enquiries, please contact shireen.hardman@nhs.net
Closing date 5th June 2023
Anticipated date for interviews – Week Commencing 12th June 2023
